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Design is never just about looks. It’s a conversation between intention and perception. And as a founder who has spent over a decade working with designers, developers, and clients, I can tell you one thing with confidence: your feedback as a client can either unlock brilliance or stifle it.
So why is giving feedback to designers so tricky?
Because design is visual, abstract, and often emotionally charged, and because most business owners aren’t trained to talk about layout, contrast, spacing, or UX, they just know something feels “off.” This guide is here to fix that.
In this blog post, I will walk through practical, respectful, and effective ways to give feedback to designers that actually improve the result.

Why Most Feedback Fails
If you’ve ever told a designer, “It just doesn’t pop,” you’re not alone. The problem isn’t your eye, it’s the language.
Vague feedback wastes time. Subjective feedback creates tension. And delayed feedback leads to spiraling timelines. Here are the most common mistakes:
- Commenting too late (after the visual is locked in)
- Giving opinions instead of goals
- Being too prescriptive (“make it blue”) without context
- Ignoring the user or brand
Design is not guessing your taste. It’s solving a problem. So your job as a client is to define that problem clearly and consistently.
What Good Feedback Actually Looks Like
1. Start With the Business Goal
Before you say what you like or don’t like, ask yourself: What was the goal of this design?
- Are we trying to sell a product?
- Generate sign-ups?
- Build trust for the brand?
Example:
“The layout is clean, but I’m not sure it’s driving action. Our goal was to get people to sign up — but the button is small and hidden.”
2. Be Specific and Objective
Avoid subjective language like “feels weird” or “not modern enough.” Instead, point to elements:
- “The header font is hard to read on mobile.”
- “The image looks stretched.”
- “There’s too much space between sections; the flow breaks.”
3. Group and Prioritize
Don’t drop a list of 20 comments. Focus on:
- High-impact issues first (e.g. CTA visibility)
- Then layout/structure
- Then visual polish (colors, icons, etc.)
This shows your respect for the designer’s time and mental energy.
4. Balance Critique With Appreciation
You’re not here to tear the work down. If something works — say it!
- “The way the pricing tiers are shown is very intuitive.”
- “Love the color palette; feels on-brand.”
Positivity isn’t fluff. It builds trust.
5. Ask, Don’t Dictate
Designers are problem-solvers, not pixel pushers. Frame your feedback as a conversation:
- “Would it work better if the form were above the fold?”
- “What do you think about trying a darker background for contrast?”
Let them propose how once you explain the why.
Advice From Experience
In my experience, especially at Turbologo, where we build interfaces for non-designers, recorded feedback has dramatically reduced misunderstandings and helped clients feel more involved.
Another underrated tip: sleep on it. What feels “off” at night might make perfect sense in the morning.
Handling Disagreements With Designers
Let’s be real. Sometimes you just don’t see eye to eye.
When that happens:
- Return to the goal. Are we trying to win awards or convert users?
- Ask for alternatives. Say: “Can you show me two other versions based on my concern?”
- Respect expertise. If you hired a designer for their vision, be open to hearing it. You can disagree without being dismissive.
And if you’re managing internal teams, always give feedback privately before group reviews. No one creates better under public correction.
Tools and Formats That Help
Good feedback is not just what you say, but how you deliver it. Use tools and structure:
- Google Docs or Figma comments: precise and trackable
- Loom / screen recordings: clear tone, easy to explain
- Checklists: use predefined templates for design review (e.g. hierarchy, contrast, alignment, CTA clarity)
Sample feedback format:
Section: Hero banner
What works: Strong visual, headline draws attention
Concern: CTA button too low — might get missed on mobile
Suggestion: Try moving it up or adding a second button above the fold
The Hidden Benefit: Sharpening Your Brand
Design feedback is not just about pixels. It forces you to think clearly:
- What do I want users to feel?
- What’s the core message?
- What impression does my brand leave?
At Turbologo, we’ve seen founders who start by correcting a layout but end up reshaping their brand voice. Design is a mirror.
And if you’re just getting started and don’t have a designer on hand, AI tools like our own site builder or an AI web creator can help you prototype fast.
For example, if you want to create a logo for your new website, you can use Turbologo’s AI logo maker to instantly generate ideas that align with your brand tone. Then, plug it into your site layout, and iterate visually.
Whether it’s a startup MVP or a growing brand, clarity starts with communication.
Final Thoughts
Designers aren’t mind-readers. But they are collaborators. With clear, thoughtful, and timely feedback, you’ll unlock better work, and better relationships.
As someone who’s been on both sides of the design table, I promise you: investing 20 minutes in structured feedback saves 20 hours of revision.
Talk less about what you “don’t like.” Talk more about what you need to achieve. That’s where great design begins.
People Also Ask
You don’t need to. Just describe what you see and what you expected instead. The more examples you give, the better.
Within 24–48 hours is ideal. Too soon — you might miss issues. Too late — project momentum dies.
Yes, but only after you’ve reviewed the work yourself. And collect feedback into one voice to avoid chaos.
That’s normal. Ask them to explain their decision. You might learn something — or refine your idea further.